FAQs

What makes Dunewood chairs special?

Each Dunewood chair is a limited-edition handcrafted piece, inspired by iconic mid-century designs. Only 50 chairs are produced per edition, ensuring exclusivity and meticulous attention to detail.

How do I know my chair is a genuine limited edition?

Every chair comes with a certificate of authenticity, signed and numbered, verifying its place in the limited edition.

How long will shipping take?

Each item is handcrafted to order. Estimated fulfillment: 10–14 weeks from our New York warehouse, plus standard shipping time. Domestic orders ship free; international orders will be contacted for shipping fees. We carefully package each chair for safe delivery. Standard shipping within the U.S. takes 5–10 business days. International shipping times vary (typically 10–20 business days), depending on customs. For additional information, please review our shipping policies.

How is the chair packaged for delivery?

Each chair is carefully packaged to ensure it arrives safely. We use custom-fit protective materials around the frame and cushions, followed by a reinforced box or wooden crate depending on the destination. All packaging is designed to minimize movement during transit and protect the finish, ensuring your edition arrives in perfect condition. 

Can I return my chair?

Due to the limited-edition nature of our chairs, all sales are final. If your chair arrives damaged, contact us immediately—we will arrange a replacement or repair.

For more information, please visit our refund policy page. 

What materials are used?

The chair arrives fully assembled and ready for use, thoughtfully crafted with a durable steel tube frame and finished in a sleek, powder-coated chrome. Its structure is complemented by kiln-dried white oak—stained and hand-waxed to bring out the wood’s natural character—alongside birch plywood elements. The seat is upholstered in fabric, offering a refined balance of comfort and material integrity. For more information, please visit our materials page. 

How do I care for my chair?

Wipe wood surfaces with a soft, dry cloth. Avoid prolonged exposure to direct sunlight or moisture. For upholstery, follow standard fabric care guidelines (specific instructions included with each chair. 

Can I see the chair in person before buying?

Currently, our chairs are sold exclusively online. We focus on quality photography and detailed videos to ensure you can see every angle before purchasing. If you’d like more details about our editions, please contact us anytime at hello@dunewoodeditions.com

Who can I contact for questions?

You can reach us at hello@dunewoodeditions.com for any inquiries. We respond within 48 hours during business days.